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What if the sizes which I am looking are not available on Photo2Painting?

No worries. Write to us at info@photo2painting.in and we will be more than happy to help you.

What type of painting would be considered a landscape?

If you want to depict a scenery such as a mountain, or a waterfall, or any scenic beauty, you can go for landscape paintings.

What is the difference between Portrait and Landscape?

Portrait paintings generally depicts a people or animals. A landscape would depict a scenery such as a mountain, or a waterfall. If you are not too sure about what kind of painting would suit your needs, kindly write to us at info@photo2painting.in and we will be more than happy to help you.

How soon can I have my painting?

Once approved, your painting shall be delivered at your door stop within 7 working days depending upon your shipping location.

Can you paint a reproduction of a famous painting?

Yes. You just have to upload the photo and enter your requirements and we shall help you with the rest. However, it is highly recommended not to use any copyrighted photos.

Are there any discount coupons I can use?

You can find discount coupons while submitting your order. You can also find coupon codes over the Internet or in magazines. For more offers, you can browse Photo2Painting and register for our newsletters and social media pages.

Will I get a refund of my money?

Absolutely!!! If you do not like the artwork or do not wish to process the painting, the 30% amount paid at the time of submitting the photo shall be refunded immediately. However, it may take 7 working days to credit in your Credit card or Bank Account. However, there is no refund on the paintings which are already approved.

Is my photo suitable for high quality printing?

We have an experienced pool of artists whocan work with any kind of photos, but only if the details are visible and clear enough. Whether you want a family portrait, a pet or a landscape, defining details are imperative for a personal appearance. While the resolution can influence the final result, we shall notify you if your pictures are not qualitative enough for our artists to transpose them to canvas.

What frames can I choose on Photo2Painting?

We offer three different framing solutions, depending on your preferences. • Black Frames • Gallery Wraps • Rolled Canvas Black frames and Gallery wraps are more voluminous, but you can hang the painting as soon as you get it, without any changes at all. On the other hand, rolled canvas is more convenient, yet it requires further work. You need to handle the framing yourself or just reach to a local professional.

What are the canvas sizes available on Photo2Painting?

We currently provide 11” x 14”, 12” x 16”, 16” x 20”, 18” x 24”, 20” x 30”, 24” x 36” and 30” x 40” canvas sizes. If you have any specific size requirements, please contact info@picpainting.in.

How can I submit my Digital Photos on Photo2Painting?

Submission of Photos on Photo2Painting is very simple. It takes 5 steps to make your photos into beautiful paintings on canvas. • Upload the photo on Photo2Painting • Artists begin the painting work • Once completed, a digital copy is sent for your approval • Once approved, the artwork is printed on canvas and framed as per your selected frame model • The Artwork will be delivered at your doorstep You may have to pay 30% of the order value in advance for the process to begin.

Can I preview my painting before it is shipped to me?

Yes. When your painting has been completed, we will e-mail a photograph of it to you for your approval. Should you require further editing to be done to your painting, send us details of the changes you wish to have made and we will do so. We will repeat this process, sending photographs of your painting to you via e-mail, until you approve it. Only when you are completely satisfied with your painting, will it be shipped.

What are the costs of a commissioned painting?

We strive to produce quality oil paintings, which are accessible and affordable to our customers. Our commissioned oil paintings can be as inexpensive as $69.99. The ultimate price of your painting will depend on the size of the painting, the number of figures, the texture and the type of frame you choose. Please consult our price list for details.

General:

What if I have special instructions?

No worries. You can write to us at info@photo2painting.inand we will be more than happy to help you.

Who will paint my painting?

We have a pool of experienced in house artists that are experts in digital paintings. These artists are excellent in their field and understand the value of customer satisfaction.

What is the quality of the painting?

We have a pool of experienced artists that are experts in digital paintings. Therefore, the quality of the painting is always high and according to your needs.

When do I pay the remaining 70% balance?

Once you approve the painting, the balance amount shall automatically be credited from your account that was used while booking.

How much is the advance payment?

Minimal. 30% of the order value shall be taken as an advance payment at the time of placing the order.

Is it safe to make my payment online?

Yes. Absolutely!!! Be rest assured that any payments made on Photo2Painting is 100% secure. Our trusted payment gateways use secure encryption to process all the online payments.

How quickly can I have my painting?

Once approved, your painting shall be delivered at your door stop within 7 working days depending upon your shipping location.

Can I preview my painting before it is shipped to me?

Absolutely!!! Before shipping, we do send you a digital copy for your approval or modifications. This is the time you can view your painting and also request for changes if any.

What are the appropriate occasions to give painting as a gift?

It could anything from a birthday, wedding, baby shower, Festivals, etc. Our handmade paintings will add class and elegance to your house. The colors and textures used by our artists will add that extra zing to your room. Occasions or no occasions our customized handmade paintings can always be cherished.

Will my photos be used by Photo2Painting?

We shall only use your photos while handing it over to the in house artists. We will NOT use any of your personal information for any purpose.If we find that your photo is interesting and can be used on our website, we shall take your approval for the same.

What is your cancellation policy?

Orders can be cancelled within 24 hrs. of placing the order. Kindly write to us at info@photo2painting.inand we shall get in touch with you. We would also like to have your feedback or the reason for cancellation. It must be noted that orders cannot be cancelled or refunded after 24hrs of placing the order.

What all changes can be done in my photos?

Generally, we clean up the photo before starting the art work. If you have any specific changes to be made, please mention (in comments box at the time of ordering)those and our artists will take care of the rest.

Which all countries are available for shipping?

We ship to almost every country in the world, regardless of the continent.

Which courier company do you use for delivery?

Photo2Painting have tied up with a number of reputed courier partners. The courier service provider for your order is selected based on your location.

What should I do if I find my paintings opened or tampered with upon delivery?

Please don't accept an open or tampered package. Report this concern by filling up our Contact Us form with your order details and we will look at it immediately and get back to you.

I need to make some more modifications to the paintings, what should I do?

One round of changes is allowed free of cost. If you need more modifications, you can contact us at info@photo2painting.in with your modifications. You may have to pay a fee for these modifications.

I did not like the painting, what should I do?

No Worries. Before we deliver the painting, your approval is very important. Therefore, we send you a digital copy of the painting for your approval. If you still do not like the painting, you can opt for a refund.. Please write an email to info@photo2painting.infor cancellation and refund of your order

What if my artwork approval is delayed?

The digital artwork is send for your approval within 48-72 working hours of submitting the photos. It is highly recommended that you approve or request for modification within 24 hours of receiving the approval art work. If we do not hear anything from you, your ordershall be cancelled and the refund shall NOT be processed.

Will I be charged extra for Shipping and Delivery?

Shipping is free of charge.

How do I make a payment?

You can choose multiple payment methods. We accept all major credit /debit cards, internet banking, and cheques. Whatever the payment method you choose, be rest assured that Photo2Painting’s trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

What is the payment process on Photo2Painting?

To begin with, while submitting your photo, 30% of the order value is collected. After you approve the painting, the balance amount shall be automatically debited from your account (used for depositing the 30% amount).